Careers
Work where the members come first.
We are hiring across underwriting, claims, advice, wealth, member service, operations and data. Explore the teams below.
Tools you’ll use here
Our people work across a modern, regulated stack.
Guidewire for policy & claims · Salesforce for member CRM · Workday for people & finance · Genesys for the contact centre · Power BI, DocuSign and Prophet across the business.
Open teams & roles
Jump to a role: Underwriting · Claims · Actuarial & Pricing · Advice & Wealth · Member Contact · Risk, Ops & Data
Senior Underwriter — Commercial
Price and bind complex commercial risks within delegated authority. Works in Guidewire and Salesforce.
Underwriting Assistant
Prepare submissions, endorsements and renewal documentation for underwriters.
Claims Assessor — Property
Assess property claims end to end — FNOL through settlement and closure — in Guidewire ClaimCenter, with member contact via Genesys.
Claims Resolution Specialist
Resolve escalated and disputed claims and support assessor decisioning.
Actuarial Analyst
Build reserving and pricing models in Prophet and validate portfolio assumptions.
Pricing Manager
Own rating structures and sign off pricing changes across product lines.
Financial Adviser
Provide personal advice to members across insurance, super and investments.
Paraplanner
Research, model and draft Statements of Advice for adviser review.
Investment Analyst
Monitor managed-fund performance and prepare investment committee papers.
Member Contact Specialist
Resolve high-volume member enquiries across phone, email and chat in Genesys and Salesforce, with member messaging via Intercom.
Contact Centre Team Lead
Lead a contact-centre pod, coach specialists and manage queues to SLA.
Compliance Analyst
Test controls, review advice files and track regulatory obligations in Workday and Salesforce.
Operations Team Lead
Own service-operations workflow, capacity planning and process quality.
Data Analyst
Build Power BI reporting and self-serve datasets, sourced from Guidewire, Salesforce and Workday.